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Case Manager

Case Manager

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Foster Care

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Scope of Position & General Summary: Provides support and advocacy for foster families and the children in their care.  Has a heart for children that is demonstrated through personal choice and lifestyle the value they place on family and children. Responsibility may include travel throughout the State of Georgia; visiting foster children and foster families on a regular basis; training foster parents; attending court hearings, DFCS meetings, etc.; on-call for families served as well as Intake rotation; transporting children. Flexibility; excellent interpersonal skills; and the ability to work well with all levels of internal and external management and staff skills are required.  Sensitivity to confidential matters is of the upmost importance. 


Reports to: Case Manager Supervisor, WinShape Foster Care


  • Serves assigned foster children and foster families in a Christ-like manner being attentive at all times to their needs
  • Visits with each child in the foster home a minimum of 1 time each month.
  • Visits with each child, at minimum, an additional time each month in the home or other location (daycare, school, WSFC office)
  • Conducts all visits and documentation in SHINES, SCORE, and Extended Reach within the time constraints laid out by both State and WSFC policy in order to maintain compliance.
  • Is available to each foster family at any time during an unexpected event or emergency unless otherwise arranged.
  • Assists the foster family in preparing the child to deal with unusual events and circumstances concerning their care and/or placement.
  • Assists foster families in completing monthly paperwork.
  • Keeps the foster families informed at all times of case plans, permanency plans, court hearings, panel reviews, and any other meetings associated with the child(ren) in their care.
  • Acts as the advocate for each foster child and family served by being a liaison between the foster family and DFCS.
  • Attends all court hearings, education meetings, panel reviews, DFCS meetings, etc. for each foster child.
  • Assists the foster family in collecting and maintaining materials to be used in developing life books for the children in their care.
  • Communicates with foster families about upcoming training requirements and continuing education classes being offered.
  • Communications frequently with DFCS case managers and all those involved with WSFC children.
  • Assists with intake and placement of a child into foster families on a regular basis including nights and weekends.
  • Attends weekly, in person, planning meetings/trainings with Case Manager Supervisor
  • Assists Case Manager Supervisor in providing direct placement services utilizing the preference placement forms, matching forms, etc.
  • Complete 24 hours of training annually. This training shall be completed through the Office of Provider Management or other resource approved by the OPM. Documentation of training will be maintained in the employee’s personnel file.
  • Assists in the onboarding of new foster parents when needed by helping with training as well as home studies which will be authorized by the Case Manager Supervisor.
  • Travels to foster homes, schools, medical appointments, court hearings, etc. as necessary
  • Other duties as assigned.



  • Member and regular attendee of a local evangelical church.
  • Gospel testimony.
  • Commitment to prayer and Bible study.
  • Servant leadership as modeled by Jesus Christ.


  • Bachelor’s degree from an accredited college or university in the area of behavioral or social sciences, social work, psychology, childhood education, special education, guidance counseling, or related field
  • Minimum two (2) years direct service experience with children and families or a master’s degree from an accredited college or university in the same areas of study with one (1) year of paid work experience with children and families.
  • Safety clearance of fingerprint background checks, child abuse registry, sexual abuse registry, Department of Corrections, Pardons and Paroles
  • Full time Georgia resident
  • Maintains full time hours and must be present in the Atlanta office a minimum of 2 days per week unless otherwise arranged with the understanding that casework is a field position that requires constant travel.
  • Able to work nights and weekends.
  • Able to be connected to the internet while at home in order to update files as necessary
  • Able to work independently while being team oriented
  • Able to perform multiple tasks and move from one project to another while leading the project to a successful completion.
  • Skilled in establishing and maintaining effective working relationships and relating to all kinds of people
  • Exemplary planning and time management skills
  • Discretion and confidentiality
  • Demonstrated outstanding interpersonal and communication skills, including telephone, email, correspondence, and face-to-face communication
  • Proficiency in Microsoft Office applications (Word, Excel, OneNote, and PowerPoint)
  • Demonstrated ability to create solutions from complex problems
  • Ability to maintain a servant perspective, even in the midst of difficulties
  • High level of initiative and conscientiousness
  • Ability to deal diplomatically with a wide range of personalities
  • Experience with SHINES, SCORE, and Extended Reach systems preferred
  • IMPACT certification preferred


FLSA Status: Regular Full-time, Exempt