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Scope of Position:  Ensure the highest quality guest experience by cleaning and preparing the retreat buildings as well as other locations on the mountain campus. 


Reports to:  Coordinator, Guest Services - Housekeeping


  • Remove soiled linens from guest rooms and take them to the Laundry Department.
  • Clean and Bona Floors as needed.
  • Sweep entrances to buildings and remove cobwebs.
  • Clean guest rooms, perform stay overs and turnovers as assigned within standard guidelines.
  • Clean public areas and offices.
  • Report work orders as needed on the facilities.
  • Perform quality cleaning to meet required standards within set time limits.
  • Stock linen and supply closets to ensure par inventories and reporting requests as necessary
  • Participate in training programs to demonstrate proficiency with the cleaning of all facilities.
  • Perform high dusting and seasonal deep cleaning of facilities as needed.
  • Provide other services as defined by the Coordinator, Guest Services - Housekeeping.


  • Demonstrated ability to communicate in English (both in speech and written communication)
  • Previous housekeeping experience preferred.
  • Valid driver’s license required.
  • Ability to lift and/or carry objects weighing up to 25 lbs.
  • Must stand, bend, stretch, climb stairs and ladders, and do much walking.
  • Demonstrated ability to work independently and as part of a team.
  • Self-discipline and attention to detail.
  • Committed to being present at appropriate times to work – up to 30 hours per week, all shifts, all days.
  • Exhibit the following competencies: dependability, team player, job knowledge, initiative, and problem solving
  • Commitment to the WinShape Retreat vision and core values.